Altkart.com | Shipping Policy

Altkart.com promises ‘No Anxiety Shipping’ for all the products that you order. We ensure this by bringing together critical elements of shipment such as Packaging, Timely Delivery, Order Status Updates and Support from our trusted Logistics Partners. So once you have placed an order, be rest assured as we will look after everything. Also, timely delivery of the order is our utmost priority however, actual delivery depends upon availability of the product with the merchants, your shipping address, etc. We have collaborated with top Courier and Logistics Partners to assure that you receive your order on time. Each order is usually processed within 48 hours and we update you at every step, i.e. when the order is placed, processed, shipped, and delivered. If you have any questions during the process, feel free to reach our customer support.

 

How long does it take to deliver the product after it has been dispatched?

 

It usually takes between 3 to 5 days to deliver the order after it has been dispatched. This varies depending upon your and merchant’s location.

Once the order has been dispatched, we will notify you with the estimated delivery date on your registered contact details via Email / SMS along with the tracking number and courier/delivery partner details.

In case a merchant is unable to fulfill the order on time, we will transfer the order to another merchant. If the order still can’t be fulfilled, the same will be cancelled and your refund will be processed.

 

How much do you charge for shipping the products?

 

The shipping cost, if applicable, is mentioned on the product page. The amount that you pay while placing the order at Altkart.com would include the product and courier charges.

For Cash on Delivery (COD) orders, the amount to be paid is mentioned on the package. It is the same price that is displayed while placing the order. You are not required to pay any extra amount at the time of receiving the COD order. However, some states levy Octroi charges, which we pay to courier/delivery partners. In a rare circumstances, if you may have to pay these, please send us a scanned copy of the receipt and we will refund the amount to your bank account.